Terms and conditions

We are really appreciated to visit our Market H.

Please, refer Terms and Conditions for your perusal. We hope enjoy your shopping on our pages.

1.PAYMENTS

We accept payments by credit card from Visa, MasterCard and V.me by Visa, Paypal, Cash on Delivery & Bank Transfer.

Depending on your circumstances, you may have to pay additional exchange rate costs and fees as charged by your credit card issuer. We will not be liable for any costs associated with exchange rates or bank fees.

Cash on Delivery (pay cash upon delivery) is available within Selangor Area. Market H reserves the right to schedule the delivery time. The Goods will only be handed over to the Buyer upon full payment in cash by the Buyer.

If the Buyer fails to make any payment pursuant to the terms and conditions of the payment method elected or payment is cancelled for any reason whatsoever, then without prejudice to any other right or remedy available to Seller, Seller shall be entitled to cancel the Contract or suspend deliveries of the Goods until payment is made in full.

2. Exchange & Refund

 
1) Faulty Returns
We want you to be satisfied with your purchase but if the products are faulty, wrongly described or different from a sample shown, we’re so sorry! We will meet our legal obligations in the country in which the products were purchased. Just follow the returns process above online.
 
2) Change of Mind Returns
Not in love? That’s fine! If you change your mind about the products you purchased from us online, we will refund the purchase price, or exchange those products in-store in the country in which they were purchased, subject to the following conditions:
 
  1. Products purchased from Market H online store, including sale items can be returned at any time by the customer with proof of purchase;
  2. The returned items must not be earrings, cosmetics, charity items, seconds, samples customised/personalised items, gift cards or underwear (we will accept bras);
  3. All items will be returned to the original forms of payment, otherwise an exchange or store credit will be issued;
  4. Items must be in original sale condition (unworn, unwashed, or otherwise unused with original tags/labels attached). 
  5. You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing the return; and
  6. In the case of online purchases, refunds or exchanges will not include the cost of shipping, except as provided below.
Shipping costs may be refunded on faulty items only if the entire order is being returned and the customer provides proof of the shipping amount.